Key Account Manager


At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.


  • Prepare, present and implement the key account(s) specific account plan 
  • Build up a strong and long-term oriented relationship with the key account(s) on all relevant operational level 
  • Steer and control commercial budget of the key account(s) and inform actively on monthly basis about clients performance in the market and about our development within the client
  • Provide Demand Planning and Customer Service with the best possible figures concerning promotional forecast of the key account in order to guarantee a smooth flow of goods and payments and to minimize complaints
  • Cooperate with sales related departments in order to identify improvements in the processes of marketing, administrative and/or logistics management.
  • Report International Customer sales and market share evolution with global/regional teams 
  • Share knowledge and best practices in international account meetings


  • Experience and knowledge of FMCG account / Key account management (min 3 years as KAM)
  • Good level of english
  • Commercial mindset: sales, profitability steering, balance of short term steering, mid/long term commercial strategic perspective
  • Strong financial/business mindset 
  • Strong leader + relationship manager (external clients; internal with marketing+trade team, outsources staff pushing, customer ops. etc. etc.)
  • Results/solutions deliverer • Agent of change (ability to challenge and rework the "status quo" )
  • Strong presentation and communication skills 
  • Location: Lisbon or nearby based
JOB ID: 21011195
Contract & Job type: Full Time, Regular
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