Application Engineer in Surface Treatment, Cleaners & Lubricants

Adhesive Technologies Engineering Sales Italy, Caleppio di Settala, Lombardy Full Time Regular
Apply for this role
Application Engineer in Surface Treatment, Cleaners & Lubricants Apply for this role
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About this position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

What you'll do

  • Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
  • Consult customers on solutions generating value for their use cases and Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool
  • Work with application equipment to provide solutions to enhance customer adhesive related processes
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
  • Promote internally SBU innovations and best learnings cross accounts
  • Report quality issues / customer claims to relevant parts of the organization
  • Drive customer experience by optimizing automated customer interactions
  • Supervise the laboratory work for samples coming from customers and report technical results to customers
  • Responsible for products application / technical training and coaching of field sales forces and customers
  • Responsible for directly communicating with sales, marketing, PD, Innovation, members of field team

What makes you a good fit

  • Degree in Materials Science, Chemistry or related fields
  • Great communication skills to deal with customers and stakeholders
  • Decision making and problem solving skills
  • Influencing and negotiating skills
  • Strong analytical skills
  • Fluent level of English
  • Location not far from Milan is required
  • Willingness to travel (min. 20% of the time)

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24073168

Job Locations: Italy, Lombardy, Caleppio di Settala

Contact information for application-related questions: humanresources-italy@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

Sobre a Henkel

Com base num forte legado de cerca de 150 anos, estamos a liderar o caminho para reimaginar e melhorar a vida todos os dias. Hoje e para as próximas gerações. Através das nossas marcas e tecnologias inovadoras e sustentáveis, e das nossas equipas em todo o mundo. A Henkel ocupa posições de liderança em negócios industriais e de consumo: o nosso portfólio inclui reconhecidos produtos de cuidado capilar, detergentes e amaciadores para roupa, bem como adesivos, selantes e revestimentos funcionais. 

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FAQ

Sim, só tens de preencher o teu perfil no nosso sistema online. A partir do momento em que tens o perfil compelto, poderás candidatar-te a vários cargos. 

Sim, por favor. A Henkel é uma empresa internacional e tu trabalharás com colegas de diferentes partes do mundo e por isso, o inglês é a nossa língua oficial. A regra é: por favor escreve a tua aplicação na mesma língua do formulário.

Cada posição que temos em aberto na Henkel é único, e encontrar o candidato certo é importante tanto para o candidato contratado, bem como para a Henkel. Nós queremos ter certeza de que tanto o candidato como a empresa se encaixam mutuamente. Iremos dar feedback aos candidatos ao longo de todo o processo.

A nossa equipa de recrutamento irá ajudar-te com qualquer coisa relacionada com a tua candidatura. Podes falar com a equipa aqui